Privacy Policy

1. Introduction

Welcome to UC Enterprises. We value your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and protect your information when you visit our storefront or make purchases.

Our data practices are designed to align with the Digital Personal Data Protection (DPDP) Act 2023 of India, ensuring your data rights are respected.

2. Data We Collect

We collect information that helps us provide a reliable shopping experience. This includes:

• Identity & Profile Data: Name, business email address, phone number, and account login details.
• Transactional & Shipping Data: Shipping address, billing address, and payment transaction references. We do not store credit card/banking details directly on our servers; payments are processed securely by Razorpay.
• Technical & Usage Data: IP addresses, browser types, screen resolutions, and browsing patterns collected via session cookies.

3. How We Use Data

Your personal information is used exclusively for business operations and storefront improvements:

• Fulfilling and delivering product orders, handling invoices, and generating tax/GST invoices.
• Managing user accounts and verifying security tokens for customer and admin portals.
• Providing order tracking updates and responding to support queries.
• Conducting anonymized analytics to speed up page load times and improve catalog layout.

4. Cookies & Tracking

We use secure cookies to enable core features like user sessions and shopping cart persistence.

You can fully customize your cookie consent options, including analytics and marketing cookies, via our Cookie Policy Page.

5. Data Protection

We employ robust security measures to safeguard your personal data:

• HTTP-Only Cookies: Session tokens are stored in secure HTTP-only cookies, protecting them from Cross-Site Scripting (XSS) attacks.
• Encrypted Connections: All data transmissions are encrypted using Transport Layer Security (TLS/HTTPS).
• Direct Sourcing: Sourcing and user profiling databases are stored in isolated, secure cloud environments with strictly controlled access permissions.

6. Your Legal Rights

Under the DPDP Act, you have the following rights regarding your data:

• Right to Correction: Request updates to inaccurate details on your profile.
• Right to Erasure: Ask us to delete your personal profile data if you decide to close your business account (excluding transactional records required for tax filings).
• Right of Withdrawal: Revoke consent for optional cookies or promotional emails at any time.